The short version
- Quotes are free and there is no obligation to go ahead.
- We price every job after we have had a look, and your quote confirms the price.
- 10-year guarantee on uPVC work, 20-year guarantee on new roofs.
- We are fully insured and we take all the waste away.
- Nothing in these terms takes away your legal rights as a consumer.
Who we are
“We”, “us” and “our” mean JC Property Maintenance, a family-run roofing and property maintenance business based in Sandbach, Cheshire, CW11. These terms cover your use of this website and how we quote for and carry out work for you. Please read them before you ask us to start a job.
Using this website
The information on this website is general guidance about our services and about roofs, fascias, soffits and guttering. It is not advice about your own property. Every roof is different, and we can only tell you what yours needs once we have looked at it.
Any prices on this website are rough guides (“around” or “from”). The price for your job is the one in your quote.
We try to keep the website accurate and working, but we cannot promise it will always be available or free of mistakes. Please do not misuse it, for example by trying to break it or copying it.
Quotes
Our quotes are free and there is no obligation to go ahead. We price every job after we have had a look; we do not price by the metre. A few photos taken from the ground can help us see what is needed before we come out.
Your quote confirms the price and the work it includes. Sometimes we find something that could not be seen when we quoted, such as rotten timber behind old boards. If that happens, we will show you, explain the options and agree any change in price with you before we do any extra work.
Carrying out the work
We are fully insured. We will agree with you when the work will be done, and we take all old materials and waste away from every job.
Guarantees
- uPVC work (such as fascias, soffits and guttering): 10-year guarantee.
- New roofs: 20-year guarantee.
We explain what each guarantee covers, and anything it does not cover, before the work starts. Our guarantees are in addition to your legal rights; they do not replace them.
Payment
We accept cash, cheque or bank transfer. We do not take card payments. You pay the price agreed in your quote, plus any extra work you have agreed with us.
Your legal rights
Nothing in these terms affects your legal rights as a consumer. Under the Consumer Rights Act 2015, our work must be carried out with reasonable care and skill, and any materials we supply must be of satisfactory quality, fit for purpose and as described. If something is not right, please tell us so we can look at it. You may be entitled to have the work put right or, in some cases, to a price reduction.
Cancelling
If you agree a job with us at your home, or without meeting us in person (for example by phone, WhatsApp or email), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 normally give you 14 days to change your mind and cancel. If you ask us to start work within those 14 days and then cancel, you may have to pay for the work done up to that point.
For free, independent advice about your rights, contact Citizens Advice.
Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or not using reasonable care and skill. We are not responsible for loss or damage that could not have been foreseen, or for problems that were already there before our work and were not part of the job.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit or exclude.
Website content
The text, photos of our work and logo on this website belong to JC Property Maintenance. You are welcome to share links to our pages, but please ask us before copying our words or photos for any other use. This website was built by BrainyWebs.
Your information
How we use the details you give us, and what this website collects when you visit, is explained in our privacy policy.
Changes to these terms
We may update these terms from time to time. The terms on this page when you accept your quote are the ones that apply to your job. The date at the top of the page shows when they were last updated.
The law that applies
These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Contact us
Questions about these terms or about a job? Call or WhatsApp 07748 025978, or email [email protected]. We are open Monday to Saturday, 8am to 6pm.